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Transform Customer Experience

Meet the next generation of CX: KON's fully interactive, real-time AI virtual assistant seamlessly blends advanced conversational intelligence with lifelike human features—delivering truly engaging, personalized support.

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Today's businesses need to deliver efficient, high-quality customer interactions—but traditional automation tools like chatbots often fall short, lacking the depth and human connection of real representatives.

With KON, you can now elevate customer service, sales, and support by deploying photorealistic digital humans. These AI-powered avatars engage consumers with authentic, human-like interactions while providing the speed, reliability, and consistency of advanced automation—empowering your business to connect, customize, and perform at a whole new level.

Deliver 24/7 Support That Feels Human

Features: Real-time AI agents, emotion-aware responses, multilingual support.

Impact: Resolve 90% of queries instantly, cut support costs by 50%.

Engaging, Reliable, Cost-efficient

Why settle for choosing between chatbots and human agents? With KON, you get the best of both worlds—our technology brings a human face to automated customer service, delivering natural, engaging interactions that are available 24/7 and optimized for efficiency.

Engaging

Increase customer satisfaction levels with the use of digital human representatives

Strong ROI

See a reduction in call center volume and an uptick in sales.

Language

Digital people can respond in more than 120 languages, ensuring that customer conversations are understood everywhere.

The Benefits of Kon's Platform

Personalized Videos

Personalize videos at scale, giving a human face to communications and CX videos

Fast & Cost-efficient

Turn existing support information, documents or audio files into engaging video content with minimal effort

At the touch of a button

Create diverse customer support and training content at the touch of a button

Scale from Anywhere

Seamlessly scale and localize customer support content across regions, languages and dialects

All in one place

Make revisions and updates without having to go back into video production

Instant explainer Videos

Create highly affordable explainer videos without the need for expensive production teams

KON CANDY AI Agentic Avatar Revolutionises Digital Banking CX

The bank faced stagnant foot traffic in physical branches, inefficient customer onboarding, and inconsistent service quality across its 150+ global locations. With 35% of customers abandoning account-opening processes due to lengthy paperwork and 40% of support queries requiring human intervention, the bank needed a scalable solution to modernize branch experiences and reduce operational costs.

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Additional Resources

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August 24, 2024

KON CANDY AI Agentic Avatar Enhances Patient Engagement in Healthcare

The hospital faced rising patient anxiety in waiting areas, inefficient triage processes, and language barriers among diverse patient populations. Manual check-ins and static informational displays led to prolonged wait times (avg. 50+ minutes) and a 20% drop in patient satisfaction scores.

Healthcare
express-avatar
February 17th 2025

KON PRO AI Agentic Avatar Enhances Personalized Learning in Higher Education

The institution faced declining student engagement in online courses and limited capacity to provide personalized support at scale.

Higher Education
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July 20, 2024

KON PRO AI Agentic Avatar Enhances Patient-Centric Care in Healthcare

The hospital faced rising patient wait times, low engagement in post-discharge care plans, and staff burnout due to repetitive administrative tasks.

Healthcare