Sell Smarter —
Not Harder.
Empower Your Enterprise eCommerce Teams with Real-Time Agentic AI Avatars
KONPRO's Agentic AI Avatars act as autonomous enterprise digital sales and support agents — automating product assistance, order inquiries, and checkout guidance 24/7. They deliver consistent enterprise customer experiences while cutting operational costs and unlocking real-time shopper insights so your teams act faster and sell more.
Explore Konpro for BusinessResults for Retail
& eCommerce
fewer enterprise inbound tickets via automated agentic AI WISMO and return handling.
lower cart abandonment with real-time agentic AI recommendations.
less enterprise agent time on repetitive queries — more time on upsell.
faster enterprise onboarding with agentic AI avatar-led product and policy training.
Watch How It Works
Case Studies
Enterprise Agentic AI Avatars
End-to-end enterprise solution: KONPRO delivers an agentic AI video-agent layer that unifies sales conversion and support automation on one real-time platform — 35% Tier-1 cost reduction, 24/7 autonomous agentic AI coverage, 6-week enterprise pilot path, and omnichannel Arabic/English agentic AI across hospitality, retail, and real estate.
AI Shopping Assistant for eCommerce Personalization & Support
Fashion, electronics, and luxury marketplaces lose shoppers to weak guidance and overloaded support. A DHUMA shopping assistant understands intent, recommends products, and guides like an in-store associate—30–50% conversion lift, less abandonment, higher AOV, lower support cost.
AI-Powered Store Operations & Visual Merchandising Optimization
Luxury networks like Chalhoub Group battle uneven VM, misplaced stock, and slow audits across hundreds of boutiques. A DHUMA retail-ops assistant standardizes execution with guided setup, image-based audits, and live compliance—50–70% faster store setup, lower audit cost, quicker global campaigns.
Personal Shopper for E-commerce
Discover how an e-commerce fashion brand integrates a DHUMA-powered AI personal shopper that chats with shoppers about their style, budget, and events to create personalized lookbooks.
Why Enterprise eCommerce Leaders
Choose KONPRO Agentic AI
Leading enterprise brands and retailers use KONPRO's Retail & eCommerce Agentic AI Suite to scale personalized service without scaling cost. Real-time agentic AI avatar agents plug into your existing enterprise stack, streamline workflows, and deliver always-on autonomous engagement that lifts conversion and loyalty.
Automated WISMO resolution.
Enterprise agentic AI handles high-volume inquiries on delivery and returns without any manual intervention — autonomously, 24/7.
Enterprise team efficiency.
Free enterprise staff time for higher-value strategic sales and brand engagement — agentic AI handles the rest.
Global enterprise reach in 60+ languages.
Agentic AI serves international enterprise customers in 60+ languages, improving conversion in cross-border markets.
Agentic AI cart recovery.
Reduce enterprise abandonment with proactive autonomous assistance and tailored agentic AI offers.
24/7 enterprise agentic AI storefront.
Keep your enterprise storefront staffed 24/7 with agentic AI avatars that engage customers anytime, anywhere.
Optimize the Enterprise Customer Journey
with Agentic AI
KONPRO turns your enterprise eCommerce operations into an agentic AI-driven engine for ROI and CX.
Enhance Enterprise Team Productivity
Agentic AI automates FAQs, returns, and order checks autonomously.
Leverage Agentic AI Analytics
Use enterprise agentic AI analytics to see buyer intent and friction points in real time.
Personalize Every Enterprise Engagement
Agentic AI personalizes offers and responses for every enterprise visitor autonomously.
Scale Enterprise Seamlessly
Scale agentic AI to new categories and campaigns without extra enterprise headcount.
Global Enterprise Engagement
100+ supported languages for multinational enterprise eCommerce environments.
Continuous Enterprise Availability
Agentic AI maintains consistent experience during enterprise peaks and promotions.
Integrate Without Enterprise Disruption
KONPRO agentic AI embeds into your existing Shopify, Magento, Salesforce, or enterprise CRM ecosystem.
Empower Every Enterprise Department
Support, Sales, L&D, and Marketing — all powered by one enterprise agentic AI platform.
Enterprise Agentic AI Key Capabilities
24/7 Enterprise Customer Self-Service
Agentic AI delivers instant answers to WISMO questions and return policies around the clock — autonomously.
Automated Enterprise Issue Triage
Agentic AI automated issue triage and routing to the right enterprise support agent or department.
Enterprise Sales & Service Agent Training
Agentic AI avatar-led training for enterprise sales and service teams.
Enterprise eCommerce Agentic AI Analytics
Real-time enterprise sales analytics and abandonment insights from agentic AI.
Enterprise Brand & Product Knowledge Training
Agentic AI-powered brand and product knowledge training at enterprise scale.
Agentic AI Cart Abandonment Prevention
Enterprise cart abandonment prediction and autonomous in-session rescue by agentic AI.
Stop Losing Enterprise Carts.
Start Closing Deals — 24/7 with Agentic AI.
Grow enterprise sales efficiency, customer satisfaction, and global reach with KONPRO Agentic AI Avatars.
Request a DemoFrequently Asked Questions about KONPRO Retail & eCommerce AI Suite
- What is KONPRO's Retail & eCommerce AI Suite?
- KONPRO's Retail & eCommerce Suite deploys agentic AI avatars as intelligent digital sales and support reps that automate product assistance, order inquiries, and checkout guidance 24/7 — reducing cart abandonment and cutting support costs.
- How does KONPRO reduce cart abandonment?
- KONPRO avatars predict abandonment in real time and intervene with proactive assistance, personalized offers, and tailored recommendations — reducing cart abandonment by up to 35%.
- What is WISMO and how does KONPRO handle it?
- WISMO stands for Where Is My Order. KONPRO avatars handle WISMO inquiries and return policy questions automatically 24/7, reducing inbound support tickets by up to 40%.
- Which eCommerce platforms does KONPRO integrate with?
- KONPRO integrates with Shopify, Magento, Salesforce, and other CRM and eCommerce platforms without disrupting existing workflows.
- How many languages does the Retail Suite support?
- KONPRO supports 60+ languages, enabling cross-border eCommerce engagement with international customers in their native language.