Retail & eCommerce

Sell Smarter
Not Harder.

Empower Your eCommerce Teams with Real-Time Agentic AI Avatars

Konpro's Agentic AI Avatars act as intelligent digital sales and support reps — automating product assistance, order inquiries, and checkout guidance 24/7. They deliver consistent customer experiences while cutting operational costs and unlocking real-time shopper insights so your teams act faster and sell more.

Explore Konpro for Business
Measurable Impact

Results for Retail
& eCommerce

0%

fewer inbound tickets via automated WISMO and return handling.

0%

lower cart abandonment with real-time recommendations.

0%

less agent time on repetitive queries, more time on upsell.

0%

faster onboarding with avatar-led product and policy training.

See It In Action

Watch How It Works

Why Konpro

Why B2B eCommerce
Leaders Choose Konpro

Leading brands and enterprise retailers use Konpro's Retail & eCommerce Suite to scale personalized service without scaling cost. Real-time avatar agents plug into your existing stack, streamline workflows, and deliver always-on engagement that lifts conversion and loyalty.

Automated WISMO resolution.

Handle high-volume inquiries on delivery and returns without manual intervention.

01

Team efficiency and time back for strategic sales.

Free staff time for higher-value work like strategic sales and brand engagement.

02

Global reach in 100+ languages.

Serve international customers in 100+ languages, improving conversion in cross-border markets.

03

Cart recovery with proactive, targeted offers.

Reduce abandonment with proactive assistance and tailored offers.

04

24/7 'staffed' storefront for any time zone.

Keep your storefront 'staffed' 24/7 with AI avatars that engage customers anytime, anywhere.

05
Customer Journey

Optimize the Journey
with AI

Konpro turns your eCommerce operations into an intelligence-driven engine for ROI and CX.

Enhance Team Productivity

Automate FAQs, returns, and order checks.

Leverage AI Analytics

Use AI analytics to see buyer intent and friction points.

Personalize Every Engagement

Personalize offers and responses for every visitor.

Scale Seamlessly

Scale to new categories and campaigns without extra headcount.

Global Engagement

Over 100 supported languages for multinational eCommerce environments.

Continuous Availability

Maintain consistent experience during peaks and promotions.

Integrate Without Disruption

Konpro embeds into your existing Shopify, Magento, Salesforce, or CRM ecosystem.

Empower Every Department

Support, Sales, L&D, and Marketing — all powered by one AI platform.

Platform

Key Capabilities

24/7 Customer Self-Service

Instant answers to WISMO questions and return policies around the clock.

Automated Customer Issue Triage

Automated issue triage and routing to the right support agent or department.

Sales & Service Agent Training

Avatar-led training for sales and service teams.

eCommerce Sales Analytics

eCommerce sales analytics and abandonment insights.

Brand & Product Knowledge Training

Brand and product knowledge training.

Cart Abandonment Prevention

Cart abandonment prediction and in-session rescue.

Get Started

Stop Losing Carts.
Start Closing Deals — 24/7.

Grow sales efficiency, customer satisfaction, and global reach with Konpro Agentic AI Avatars.

Request a Demo