Sell Smarter —
Not Harder.
Empower Your eCommerce Teams with Real-Time Agentic AI Avatars
Konpro's Agentic AI Avatars act as intelligent digital sales and support reps — automating product assistance, order inquiries, and checkout guidance 24/7. They deliver consistent customer experiences while cutting operational costs and unlocking real-time shopper insights so your teams act faster and sell more.
Explore Konpro for BusinessResults for Retail
& eCommerce
fewer inbound tickets via automated WISMO and return handling.
lower cart abandonment with real-time recommendations.
less agent time on repetitive queries, more time on upsell.
faster onboarding with avatar-led product and policy training.
Watch How It Works
Case Studies
AI Avatars for Enterprise — Dubai Proposal
End-to-end proposal for Dubai enterprises: photoreal AI video agents for sales and support—35% Tier-1 cost reduction, 24/7 virtual reps, 6-week pilot path, and omnichannel Arabic/English coverage on one real-time platform.
AI Shopping Assistant for eCommerce Personalization & Support
Fashion, electronics, and luxury marketplaces lose shoppers to weak guidance and overloaded support. A DHUMA shopping assistant understands intent, recommends products, and guides like an in-store associate—30–50% conversion lift, less abandonment, higher AOV, lower support cost.
AI-Powered Store Operations & Visual Merchandising Optimization
Luxury networks like Chalhoub Group battle uneven VM, misplaced stock, and slow audits across hundreds of boutiques. A DHUMA retail-ops assistant standardizes execution with guided setup, image-based audits, and live compliance—50–70% faster store setup, lower audit cost, quicker global campaigns.
Personal Shopper for E-commerce
Discover how an e-commerce fashion brand integrates a DHUMA-powered AI personal shopper that chats with shoppers about their style, budget, and events to create personalized lookbooks.
Why B2B eCommerce
Leaders Choose Konpro
Leading brands and enterprise retailers use Konpro's Retail & eCommerce Suite to scale personalized service without scaling cost. Real-time avatar agents plug into your existing stack, streamline workflows, and deliver always-on engagement that lifts conversion and loyalty.
Automated WISMO resolution.
Handle high-volume inquiries on delivery and returns without manual intervention.
Team efficiency and time back for strategic sales.
Free staff time for higher-value work like strategic sales and brand engagement.
Global reach in 100+ languages.
Serve international customers in 100+ languages, improving conversion in cross-border markets.
Cart recovery with proactive, targeted offers.
Reduce abandonment with proactive assistance and tailored offers.
24/7 'staffed' storefront for any time zone.
Keep your storefront 'staffed' 24/7 with AI avatars that engage customers anytime, anywhere.
Optimize the Journey
with AI
Konpro turns your eCommerce operations into an intelligence-driven engine for ROI and CX.
Enhance Team Productivity
Automate FAQs, returns, and order checks.
Leverage AI Analytics
Use AI analytics to see buyer intent and friction points.
Personalize Every Engagement
Personalize offers and responses for every visitor.
Scale Seamlessly
Scale to new categories and campaigns without extra headcount.
Global Engagement
Over 100 supported languages for multinational eCommerce environments.
Continuous Availability
Maintain consistent experience during peaks and promotions.
Integrate Without Disruption
Konpro embeds into your existing Shopify, Magento, Salesforce, or CRM ecosystem.
Empower Every Department
Support, Sales, L&D, and Marketing — all powered by one AI platform.
Key Capabilities
24/7 Customer Self-Service
Instant answers to WISMO questions and return policies around the clock.
Automated Customer Issue Triage
Automated issue triage and routing to the right support agent or department.
Sales & Service Agent Training
Avatar-led training for sales and service teams.
eCommerce Sales Analytics
eCommerce sales analytics and abandonment insights.
Brand & Product Knowledge Training
Brand and product knowledge training.
Cart Abandonment Prevention
Cart abandonment prediction and in-session rescue.
Stop Losing Carts.
Start Closing Deals — 24/7.
Grow sales efficiency, customer satisfaction, and global reach with Konpro Agentic AI Avatars.
Request a DemoFrequently Asked Questions about KONPRO Retail & eCommerce AI Suite
- What is KONPRO's Retail & eCommerce AI Suite?
- KONPRO's Retail & eCommerce Suite deploys agentic AI avatars as intelligent digital sales and support reps that automate product assistance, order inquiries, and checkout guidance 24/7 — reducing cart abandonment and cutting support costs.
- How does KONPRO reduce cart abandonment?
- KONPRO avatars predict abandonment in real time and intervene with proactive assistance, personalized offers, and tailored recommendations — reducing cart abandonment by up to 35%.
- What is WISMO and how does KONPRO handle it?
- WISMO stands for Where Is My Order. KONPRO avatars handle WISMO inquiries and return policy questions automatically 24/7, reducing inbound support tickets by up to 40%.
- Which eCommerce platforms does KONPRO integrate with?
- KONPRO integrates with Shopify, Magento, Salesforce, and other CRM and eCommerce platforms without disrupting existing workflows.
- How many languages does the Retail Suite support?
- KONPRO supports 100+ languages, enabling cross-border eCommerce engagement with international customers in their native language.