Privacy Policy
KON INFOTECH FZCO
Last Updated: June 10, 2025
This Privacy Policy ("Policy") describes how KON INFOTECH FZCO and its subsidiary KON PRO AI ("KON INFOTECH", "we", "us", or "our") collect, use, store, and share your personal data when you interact with our websites, products, and services. This Policy is designed to comply with the Dubai, UAE jurisdiction and the EU General Data Protection Regulation (GDPR). Please read this Policy carefully to understand our practices and your rights regarding your personal data.
1. What Personal Data We Collect, Why We Collect It, and How It Is Used
When you browse or visit our website:
- Data collected: Cookies, IP address, analytics data (e.g., pages viewed), log files.
- Purpose: To operate and improve our website, remember your preferences, personalize your experience, ensure security, and monitor website usage.
- Legal basis: Legitimate interest (essential cookies); consent (non-essential cookies).
- Consequence of non-provision: Some website features may not be available.
When you make use of, or interact with, our website:
- Contacting us or requesting information: Name, email, country, company name, phone number, and any additional data you provide.
- Purpose: To facilitate communication, provide demos, respond to inquiries, and send marketing communications.
- Legal basis: Legitimate interest, performance of a contract, or consent (for marketing).
- Consequence of non-provision: We may not be able to respond to your inquiry or provide requested services.
When you apply for a job:
- Data collected: Name, email, phone, CV/resume, and any additional data you provide (may be received from recruitment agencies).
- Purpose: To assess your candidacy, analyze your application, and communicate with you.
- Legal basis: Performance of a contract or legitimate interest.
- Consequence of non-provision: We cannot process your application.
When you attend a marketing event or provide data for marketing:
- Data collected: Name, email, company, job title, phone, and any additional data you provide.
- Purpose: To establish a business connection and send marketing communications.
- Legal basis: Legitimate interest or consent.
- Consequence of non-provision: We cannot establish a business connection or send marketing communications.
When we use personal data of customers, prospects, or service providers:
- Data collected: Name, email, address, phone, company details, payment information, and any additional data you provide.
- Purpose: To provide products/services, perform agreements, and communicate with you.
- Legal basis: Performance of a contract, legal obligation, or legitimate interest.
- Consequence of non-provision: We cannot provide products/services or fulfill agreements.
When you interact with us on social media:
- Data collected: Name, email, social channel, and any additional data you provide.
- Purpose: To respond to your requests and send marketing communications.
- Legal basis: Legitimate interest or consent.
- Consequence of non-provision: We cannot respond to your request or send marketing communications.
When you use our software or web applications:
- Account creation/login: Name, email, SSO credentials, device/browser info, job title, and any additional data you provide.
- Uploads: Photos, text, audio (may include personal data).
- Purpose: To create and manage your account, provide services, send notifications, and allow feature use.
- Legal basis: Performance of a contract, legitimate interest, or consent (for device access).
- Consequence of non-provision: We cannot provide products/services or enable certain features.
When you upgrade to a paid user:
- Data collected: Payment information (credit card details, provider).
- Purpose: To process payments.
- Legal basis: Performance of a contract.
- Consequence of non-provision: We cannot process payments or provide paid services.
2. How We Protect and Retain Your Personal Data
Security: We implement appropriate technical, organizational, and security measures to protect your personal data. However, no system is completely secure; please protect your credentials and devices.
Retention: We retain your personal data as long as necessary for the purposes described or as required by law. Data may be stored longer for legal, regulatory, or dispute resolution purposes.
3. How We Share Your Personal Data
We may share your personal data with:
- Service providers: For hosting, website management, email, marketing, analytics, and CRM.
- Business partners and affiliates: For joint offerings or internal business purposes.
- Regulators or authorities: To comply with legal obligations or requests.
- In business transfers: In connection with mergers, acquisitions, or similar events.
- With your consent: For marketing or optional services.
4. International Data Transfers
Personal data may be stored or processed outside the UAE (e.g., on servers in the US or EEA). We ensure adequate protection for international transfers, relying on Standard Contractual Clauses or adequacy decisions where required by GDPR.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing.
- Data portability.
- Withdraw consent at any time (without affecting prior processing).
- Lodge a complaint with a supervisory authority.
To exercise your rights, contact us at it@koninfotech. We may need to verify your identity before fulfilling requests. Some rights may be subject to legal exceptions.
6. Use by Children
Our services are not intended for children under 18. If you believe we have collected data from a child, contact us at it@koninfotech.
7. Interaction with Third-Party Services
Our website and services may link to third-party sites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.
8. Log Files and Analytics
We use log files and tools like Google Analytics to analyze usage and improve our services. For more information, see our Cookie Policy.
9. Updates to This Policy
We may update this Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated as appropriate.
10. Contact Us
For questions or requests regarding this Policy or your personal data, contact:
- Email: it@koninfotech.ae
- Jurisdiction: Dubai, UAE
- Company: KON INFOTECH FZCO