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HealthcareAugust 24, 2024

KON CUBE AI Agentic Avatar Enhances Medical Patient Experience

Discover how a regional hospital network transformed patient care with KON CUBE's holographic AI avatars, achieving remarkable improvements in patient anxiety, onboarding efficiency, and treatment adherence.

The Challenge

The hospital faced persistent patient anxiety during pre-procedure consultations, inefficient communication of complex medical information, and language barriers in a diverse patient population. Manual processes led to prolonged wait times (avg. 40+ minutes) and a 25% patient dissatisfaction rate regarding treatment plan clarity.

The Solution

KON CUBE's AI Agentic Avatar was deployed across outpatient clinics and surgical units: 1. Interactive Procedure Prep - Delivered 3D holographic walkthroughs of surgeries and scans - Enabled voice-controlled Q&A - Provided detailed visual explanations 2. Multilingual Patient Education - Explained conditions and medications in 12 languages - Used NLP and gesture recognition - Ensured clear communication across cultures 3. Emotion-Aware Support - Detected patient stress via facial analysis - Adjusted delivery pace/tone - Provided calming interactions 4. Post-Op Virtual Coach - Provided recovery reminders - Demonstrated rehab exercises via pre-recorded 4K holograms - Ensured consistent follow-up care

Key Features

Procedure simulation: patients explored 3D holograms of their own MRI/CT Scans with avatar-guided annotations
Medication Visualizer: overlaid holographic drug interactions onto physical prescriptions
Family Portal: Relatives accessed encrypted holographic replays of discharge instructions remotely

Implementation

The hospital network integrated KON CUBE's holographic AI avatars into their outpatient clinics and surgical units, creating an innovative healthcare experience that combines cutting-edge technology with compassionate care. The system was designed to handle routine interactions while providing an engaging, supportive interface for patients.

Results

  • 35% reduction in pre-procedure anxiety (validated via patient surveys)
  • 50% faster patient onboarding (40 → 20 minutes) using automated check-ins
  • 90% adherence to post-discharge instructions, up from 60% previously
  • 40% decrease in nurse workload on routine education tasks
  • 95% patient satisfaction with holographic explanations of complex conditions

Summary

  • Enhanced accessibility: Borrowed 3D anatomical visualization tactics for patient-centric clarity
  • Operational efficiency: Mirrored physician voices/expressions for trust-building, akin to their video cloning
  • Personalized care: Reduced administrative burdens like AtlantiCare's 42% documentation time savings
"KON CUBE transformed sterile waiting rooms into interactive care hubs. Patients now leave consultations empowered, not overwhelmed."
Chief Medical Officer
Regional Hospital Network

Key Metrics

35% reduction
anxiety
50% faster
onboarding
90% adherence
adherence
40% decrease
workload

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